Help with your game.
For account, recording, privacy or membership help, email bob@buildworld.ai. Include your device model, Android or iOS version and what happened. Never email your password or private footage unless we arrange a secure way to share it.
Recording and uploads
Practice needs camera access; Android and browser recording also use the microphone. Manage these permissions in your phone’s app settings. Body tracking and depth capture depend on your device; iPhone LiDAR requires supported hardware. Android can save an optional ARCore depth reference and uses an exposed hardware depth sensor when available; otherwise depth may be estimated from motion. You can always skip the depth scan. Keep WBL open and connected while uploads finish. Check your video library for processing progress.
Your account and recordings
Delete individual recordings in your video library. To delete your account and its private data, open Account, choose Delete my account and confirm your password. If you cannot sign in, email us for help.
Apple subscriptions
When subscriptions become available, use Restore Purchases from Membership while signed into the WBL account used for purchase. Manage or cancel Apple subscriptions in iPhone Settings under your Apple Account → Subscriptions. Deleting WBL or your WBL account does not cancel an Apple subscription.
Community concerns
To report an inappropriate display name or other community concern, email us with the display name and where you saw it. Do not include someone else’s private information.
Contact
GBD Group Pty Ltd
3 Branksome Gardens, City Beach
bob@buildworld.ai